Jurny Logo
    Unusual Ventures Logo
    Backed by Unusual Ventures

    Agentic user testing to reveal consumer friction.

    Your users as AI agents, using your product every day to catch usability issues, bugs, and drop-offs.

    Synthetic user reviewing an ecommerce product selection flow on a phone while riding a bus
    Synthetic user reviewing an ecommerce product selection flow on a phone while riding a bus
    Synthetic user reviewing an ecommerce product selection flow on a phone while riding a bus
    1/3These lavender sneakers catch my eye, but I cannot tell which card is selected.
    Commuter
    Comparison mindset
    Cost sensitive

    It’s not just theory.
    Real friction surfaced for product teams within days of deployment.

    Behavioral friction

    +53%

    Reduced rage clicks

    Consumer SaaS with 30,000 monthly users

    Product feedback

    “Jurny found bugs we would have missed and helped us prioritize fixes that directly protect our funnel.”

    30

    Issues accepted

    D2C SaaS company

    How It Works

    Understand what breaks your funnel before it costs you revenue.

    Your product question

    Why do shoppers abandon checkout?

    Which product pages lose buyers?

    Where does mobile checkout drop?

    High ATV buyer
    Comparison shopper
    New user
    Jurny finds

    Biggest drop-off at Payment

    Comparison shopper-38%
    High ATV buyer-12%
    New user-7%

    Why Teams Choose Jurny

    Jurny runs realistic user journeys across every market segment, surfaces friction in real task context, and validates the end-to-end flows that functional tests can't catch.

    1
    High-ATV buyerRepresentative
    2
    Enterprise adminAccurately modeled
    3
    New userRepresentative

    Accurate Coverage of High-Value Customers

    Jurny models accurate, representative personas of the customers who matter most, so you validate journeys the way your highest-value users actually behave.

    Live A/B test3-6 weeks
    Jurny simulationminutes
    Weeks

    of traffic and revenue no longer spent testing

    Fewer Costly A/B Tests

    Get answers in minutes instead of running live experiments for weeks, so you stop spending traffic, time, and revenue to learn what a simulation can tell you now.

    Cart
    100%
    Checkout
    58%
    Payment
    21%
    Why: session resets after the legal link opens a new tab

    Diagnose Drop-Offs and Friction

    When you can see users dropping off but don't understand why, Jurny pinpoints the failing step and the friction behind it in real journey context.

    Before
    8
    customer reported UX issues
    After
    0
    issues escaped to customers

    Build Trust in Every Release

    Turn each release into a confidence moment by preventing customer-reported usability issues from reaching production.

    What is the impact of better journey coverage?

    Estimate the revenue lift and cost savings across every market segment you serve.

    Monthly visitors
    ARPU (monthly per customer)
    $
    Conversion lift from CX focus
    %
    Jurny customers typically see 0.5–2% higher conversion vs. teams not optimizing CX
    Monthly Cost
    $/mo

    Cumulative Added Revenue — 12 mo

    Break-even: month 4
    Paying off
    Pure return

    Yr 1 Added Revenue

    $36,000

    Extra customers / mo

    10.0

    ROI

    3.0x

    Frequently asked questions